Privacy Policy

Rosemary Conley Online Limited is committed to ensuring that your privacy is protected. This Privacy Policy explains how we collect your personal information on this Website, how we protect such information, the choices you have concerning the use of such information and how you can instruct us if you would prefer to limit the use of that information and procedures that we have in place to safeguard your privacy. Please read this Privacy Policy carefully.

For the purposes of this Privacy Policy, “we”, “us” and “ours” means Rosemary Conley Online Limited and rosemaryconleyonline.com.

We may amend this Privacy Policy from time to time. Please refer back to this Privacy Policy regularly. By using the Website or any of our products, features, resources or services on it you agree to be bound by the terms of this Privacy Policy.

1. What type of information is collected?

We may collect information when you register on the Website or subscribe to any services or purchase any products but only if you voluntarily submit such information to us. This may include details such as your name, address, email address, telephone number, date of birth, billing details and credit card information. There is no requirement for you to provide us with such information in order to use the Website. However, if you decide to withhold certain information requested by us, you may not be able to visit all sections of the Website or use all services and/or buy products, including for example subscribing to the on-line slimming programme and purchasing products in the on-line shop.

If you decide to become a user of the Website, or subscribe to the on-line slimming programme, we may also collect information such as your age, gender and health information (for example, your current weight).

2. Who operates the Website?

The Website is operated by Rosemary Conley Online Limited, a company incorporated in England and Wales (company registration number 02775368) and its registered office address is at Quorn House, Meeting Street, Quorn, Loughborough, Leicestershire, LE12 8EX, United Kingdom

3. The use of cookies

Like most websites, this Website sometimes makes use of browser “cookies” which are pieces of information which a Website either transfers to your computer hard drive or stores temporarily in your computer’s memory for record keeping purposes. We use cookies in order to allow us to statistically monitor how you are using the Website. Most browers are initially set up to accept cookies. You can re-set your browser to refuse cookies or to indicate when a cookie is being sent. However, if you decline to accept cookies, you may not be able to take advantage of or participate in certain features of this Website.

How to find and control your cookies.

If you're using Netscape 6.0 or later:

On your Task Bar, click:
1. Edit, then
2. Preferences
3. Click on Advanced
4. Click on Cookies

If you're using Internet Explorer 5.0, 6.0 or 7.0 or later:

1. Choose Tools, then
2. Internet Options
3. Click the Privacy Tab
4. Click on Custom Level
5. Click on the 'Advanced' button
6. Check the 'override automatic cookie handing' box and select Accept, Block or Prompt for action as appropriate.

If you're using Netscape Communicator 4.0:

On your Task Bar, click:
1. Edit, then
2. Preferences
3. Click on Advanced
4. Set your options in the box that says Cookies.

How do you know which of the sites you've visited use cookies?

If you're using Netscape 6.0:

On your Task Bar, click:
1. Edit, then
2. Preferences
3. Click on Advanced
4. Click on Cookies
5. Click the View Cookies button

If you're using Internet Explorer 5.0, 6.0 or 7.0:

1. Choose Tools, then
2. Internet Options
3. Click the General tab
4. Click Settings
5. View Files

Netscape Communicator 4.0:

Netscape bundles all cookies into one file on your hard drive. You'll need to find the file, which it calls Cookie.txt on Windows machines.

How to see your cookie code

Just click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

Advertisers and other third parties may use their own cookies when you click on adverts or links to their own site. This Privacy Policy does not govern the use of such third party websites or advertisers.

4. Use of information by us and disclosure of information to third parties

We use information gathered on the Website to allow us to process your registration and process any orders you may make. If you provide information to this Website, we will not sell, share or rent your personal information to third parties (save as expressly stated below), but we may use it for our own purposes in order to:

  • administer and run the Website;
  • fulfil orders for any goods or services, which we have agreed to supply;
  • notify you of other Rosemary Conley products and services

We will not disclose any information we gather from you on the Website, but we may disclose information about you to other companies within the Rosemary Conley Group including Rosemary Conley Online Limited and Rosemary Conley Online Limited. Any information provided to these companies will be used by those companies only in accordance with the terms of this Privacy Policy.

We may also share your information with franchisees of Rosemary Conley Online Limited. Any franchisee to whom we disclose your information will be obliged to comply with the terms of this Privacy Policy.

Third party contractors may sometimes have limited access to information collected on the Website in the course of providing products or services to us, for example, hosting and maintenance of the Website, or credit card processors. This is strictly limited to information which is reasonably required by them to perform their duties. These third parties are at all times required to comply with the terms of this Privacy Policy and as such are prevented from using or disclosing any information for any purposes other than providing services to us.

We will use your information for the purposes described above, or as indicated to you when we request such information. You must “opt-in” and give us specific consent to use the information for any other purpose (for example, to allow us to send our marketing materials or electronic alerts).

In the event of a sale, merger or transfer or sale of us or any group company we reserve the right to transfer information to a third party who will be obliged to adhere to the terms of this Privacy Policy.

5. Use of the Website by children

This Website is directed to individuals who are 18 years and older.

6. Links to other sites

The Website contains links to sites not owned or operated by Rosemary Conley Online Limited. We are not responsible for these websites and you must read the Privacy Policies for each of these websites independently.

7. Security

The internet is not a secure medium. However, we have put in place various security procedures as set out below:

40-128bit SSL encryption of any information you enter.
Netscreen 1000 hardware firewall.
Our servers are hosted in a secure, facility managed area with 24/7 manned security.
Access to the servers is protected by strict password control policies.
All administration areas of rosemaryconleyonline.com are password protected.

8. Contact information

If at any time you are concerned about, or wish to enquire about information we hold about you, please contact:
Rosemary Conley Online Limited, Queensway House, 11 Queensway, New Milton, Hampshire, BH25 5NR
to obtain details of how you may do so.

BY USING THE WEBSITE YOU ACCEPT THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY OR ANY OF ITS TERMS YOU SHOULD NOT USE THE WEBSITE AND SHOULD CEASE TO ACCESS THE WEBSITE IMMEDIATELY.

This Website is operated by Rosemary Conley Online Limited (a company incorporated in England, Company registration number : 09043016) and its registered office is at :

Rosemary Conley Online Limited
Queensway House
11, Queensway
New Milton
Hampshire
BH25 5NR

Add to my diary

Click the link to add this food to your food diary.

Add to my diary

Click the link to add this recipe to your food diary.